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Basic Training for Agents
Basic Training for Agents
Course Welcome & Overview
Resources
Insurance 101
What is Insurance?
What is Health Insurance?
Types of Insurance
Types of Health Insurance
Network Coverage
Summary of Insurance
What is a Deductible?
Copayment vs. Coinsurance
Max Out-of-Pocket, Premium, & Pre-Existing Conditions
How are costs shared with the insurer?
Coverage during pregnancy
Mental Health & Substance Abuse Coverage
Medicaid vs. Medicare
Test Your Knowledge on Insurance 101
Course Completed
Obamacare 101
About Obamacare
Essential Benefits
Metal Categories
Metal Categories - Bronze
Metal Categories - Silver
Metal Categories - Gold
Metal Categories - Platinum
How are costs split with the insurance plan?
Migratory Status & the Marketplace
Qualifying Household Members
Who to include in your household
Income Calculation - Calculating Your Income
Income Calculation - Yes's & No's
Estimating Income
Federal Poverty Guidelines
Special Enrollment Period (SEP)
SEP Requirements
SEP: Change in Plans
Test Your Knowledge about Obamacare 101
Course Completed
Product Knowledge
Important Questions
Florida Combined: Dental Plans
Dental Plans: BlueDental Copayment
Dental Plans: BlueDental Choice
Member Benefits
BlueDental Loyalty Program
Dental Network
Explanation of Benefits
Test Your Knowledge on Product Knowledge
Course Completed
Selling Blue 101
Member Assessment: Identifying Needs
Obtaining Proposals
How to close a sale successfully?
Referrals
How to get leads?
Processing Applications - Dental (3:55)
Customer Service: Payment Methods
Customer Service: Follow Up
Eligibility & Documentation Form Overview
Uploading Documents on Marketplace
Sanitas Medical Center
GeoBlue International Insurance
Blue365
How to register on Blue365?
How to login on the agent portal on Florida Blue? (0:42)
How to print temporary ID cards? (0:51)
How to access search accounts? (1:01)
Test Your Knowledge on Selling Florida Blue
Course Completed
Special Enrollment Period (SEP)
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